Privacy Policy

【Our Policy of Protecting Personal Information】

1. 1. Our company shall comply with laws relating to the handling of personal information such as the personal information of employees and customers handled in any operation and the protection of personal information (Act No. 57 of 2003), other related laws and ordinances, and guidelines and other standards established by the government (referred to below as “laws and ordinances”).
2. 2. When obtaining and using personal information, our company shall specify the purposes of use and notify the affected person beforehand or announce it publicly. Also, we shall not handle personal information in a manner that exceeds the scope necessary to achieve the specified purposes of use (referred to below as “uses other than for intended purposes”) unless we have obtained the prior consent of the affected person. Also, we shall adopt appropriate control measures to avoid engaging in uses other than for intended purposes.
3. 3. Our company shall not provide personal information we have obtained to a third party unless we have obtained the consent of the affected person or we are providing the information based on the laws and ordinances.
4. 4. If our company receives a complaint or advice related to our handling of personal information, we shall investigate all the facts about that matter and handle that matter promptly and in good faith.
5. 5. In order to properly manage the personal information our company has obtained, we shall adopt organizational, personal, physical, and technical security control measures and strive to prevent and make corrections for illegal access to personal information and the leak, loss, destruction, alteration, etc., of personal information.
6. 6. Based on changes in the social climate and environment, our company shall continuously re-examine our company regulations and security control measures related to protecting personal information and improve our efforts to protect personal information.

【Obtaining of Personal Information】

When we obtain personal information through activities, such as over-the-counter sales, online shopping, questionnaires, and recruitment activities, we shall specify those purposes of use beforehand by fair and reasonable means and obtain the information within the scope necessary to achieve those purposes.

【Uses of Personal Information】

With full consideration to the rights of our customers, we shall use personal information acquired from our customers only within the scope necessary to achieve our purposes of use specified beforehand. Unless we have obtained the consent of a customer or the use is approved under the laws and ordinances, we shall not use personal information acquired from our customers. Also, we may outsource the handling of personal information in order to offer improved services promptly. In so doing, we shall select persons who fully satisfy our standards for protecting personal information, and we shall perform necessary and appropriate supervision.

【Purposes of Use of Personal Information】

Our company shall use the personal information of customers, etc., only within the scope necessary to achieve the purposes of use set forth below. We shall not use the personal information of customers, etc., outside of a purpose set forth below unless we have obtained prior consent.

1. (1) Personal Information Obtained from a Customer, etc.

   • ・To provide a service or product related to our company (including sending a product, reward, etc., and sending or transmitting an advertisement);
   • ・To handle, review, and document inquiries, discussions, repairs, and support services;
     (When we receive an inquiry over the phone, we may record the call in order to improve our services.)
   • ・To charge fees, etc., settle accounts, engage in credit risk management, and prevent illegal orders, etc.;
   • ・To send notices and event invitations related to our company and provide, via email, information related to products, services, shops, events, campaigns, etc.;
   • ・To communicate, hold a lottery, review, and document matters related to events, campaigns, etc., concerning our company;
   • ・To develop, improve, and conduct market research for products and services;
   • ・To confirm that a person is the customer in question and to confirm the identity of the person in question;
   • ・To conduct surveys, compile and analyze the results, and report the results; and
   • ・To prepare statistical data, use it in-house or provide it to a third party.

2. (2) Personal Information Obtained from a Client

   • ・For business discussions, job-related communications, and reviews; and
   • ・For business dealings and contract execution; in addition, for operational management.

3. (3) Personal Information Submitted for Our Company's Employment Screening

   • ・For employment screening, notification of employment selection results, interviews, and other communications;
   • ・For reviews and decisions about assignments.

4. (4) Personal Information Related to an Employee

   • ・For workplace communications with the employee for the employee's workplace and labor management;
   • ・To pay the employee compensation (such as wages, bonuses, and other allowances), provide employee benefits, provide health care; and
   • ・For publication in magazines, etc., and postings on the corporate website to promote public relations outside the company.

【Management of Personal Information】

We are committed to preventing the leak, loss, destruction, alteration, etc., of personal information obtained from a customer and shall keep it securely under strict control.

【Providing Personal Information to a Third Party】

Our company shall not provide personal information to a third party except under the following circumstances:

【Requests for Disclosures, etc., of Personal Information】

If a customer's request concerns any of the following matters about the customer's personal information, etc., that our company maintains, our company shall respond to the request for disclosure, etc.

• ・A report of the purposes of use, a disclosure, a revision to content, an addition or deletion, a suspension of use, elimination, or suspending the providing of information to a third party.

【Method of Requesting the Disclosure, etc., of Personal Information】

Please request our contact for disclosures, etc., as set forth below. We shall acquaint you with written requests for disclosures, etc., from our company. Please fill out the written request for disclosure, etc., and email it to us as an attached file or send it to us by regular mail. Please understand that after we receive your request, we will compare it with our records on you and may confirm it with you through email, a telephone call, etc.

• ・Contact for Disclosures, etc.
  General Manager for the Protection of Personal Information (Head of the Administrative Department), Administrative Division, Yamamoto Kogaku Co., Ltd.
  Head Office: 3-25-8 Chodo, Higashi-Osaka, Osaka
  Phone: 06-6783-0232
  Mail: corporate@contact.yamamoto-kogaku.co.jp
  The section in charge of the applicable matter will respond to you.

【Inquiries】

We ask that you inquire with our company if you have any comments, requests, or other concerns related to our company's handling of personal information.

【Changes to Our Privacy Policy】

We may revise this policy to conform to any amendments to the laws and ordinances, etc., or to protect personal information more securely. We will not notify customers whenever we make a revision. Thus, we ask that you check our company's website as necessary.